Account Deletion
Tyzex provides an authenticated in-app process for permanently deleting your account and associated data.
How to delete your account
- Open More, choose Security, then choose Delete Account.
- Review the confirmation explaining what will be removed.
- Confirm your identity using a fresh verification code sent to your account email.
- Wait for the secure backend to confirm deletion completed.
What is removed
- Your Tyzex profile, preferences and Supabase sign-in account.
- AI conversations and messages.
- Savings goals and contribution history.
- User-owned goal and profile images.
- Stored Plaid accounts, items and transactions.
- Derived financial summaries based on deleted information.
Important distinctions
Deleting the app from your phone does not delete your Tyzex account. Disconnecting a bank stops future syncing but is not the same as deleting your Tyzex account.
Account deletion is permanent and cannot be undone. Limited records may be retained only where required for legal, fraud-prevention or security obligations.
If you cannot access the app
Email hello@tyzex.app from the email associated with your Tyzex account. Support will explain the identity-verification steps. Never email an OTP, bank password or access token.